Facilities Manager Hard Services East London - School

Adecco UK Limited
London (Central)
14 Apr 2018
17 May 2018
Contract Type
Full Time
Our client is looking for a new Hard Services Manager based in East London

The role is to manage all Hard Services related operations within the North London Schools PFI Contracts to ensure full compliance with Health & Safety legislation the contract specification.
This includes:-
* Deputise for the Contract Facilities Service Manager as required
* Appointment and management of specialist contractors
* Act as Responsible and Authorised Person for specialised operations
* Assist with the operation and development of the Company's Safety Rules and Procedures
* Liaise with the Project Manager to ensure the safe delivery of Variation, Life Cycle and small works within budget and to time
* Explore opportunities to develop contract variation works and revue of Life Cycle plans
* Development of technical skills within the in-house caretaking team
* Utilities management to ensure Company meets its contractual obligations
* Technical and Contractual reporting

Hard FM Management
* Management of all Hard Services delivered either in-house or by contractors - effective management of contractors on site
* Manage and develop Life Cycle planning, implementation and monitoring in consultation with stakeholders and the SPV
* Ensure compliance with all relevant statutory requirements
* Manage the contract Utility Management, target and monitor consumption's and introduce appropriate energy saving and environmental initiatives to meet and exceed contractual requirements
* Ensure that procured products and services are of specified quality, are safe, compliant and from sustainable and traceable sources
* Manage project specific risks including the preparation, implementation, monitoring and review of risk management plans
* Ensure that Hard Services best practice is shared between functions, sites and contracts

Commercial management
* Manage, monitor, review and improve technical services provided under the contract, either directly or through contractors
* Be proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification
* Support the Contract Manager to monitor and review actual costs against budget and take timely action to rectify
* Understand the organisation's strategic aims and translate them into practice

Service management
* Assist the Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service
* Assist the Contract Manager to proactively monitor and measure customer satisfaction both qualitatively on a regular basis
* Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements

Relationship Management:
* Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation's strategic and financial aims
* Ability to work closely with the senior management team
* Build professional relationships with colleagues
* Help facilitate clear communication between all contract stakeholders

People Management:
* Assist the Contract Manager in the recruitment, induction, development and management of operational staff, in line with company and statutory procedures, including safeguarding children requirements
* Coach and motivate colleagues to deliver services in line with the contract specification and to the customer's satisfaction - build colleague's technical expertise
* Assist the Contract Manager and Site Controller to monitor staff performance and behaviour and address any staff performance or behaviour issues as and when they arise and in consultation with Human Resources

Person Specification
* Leadership
* Decision Making and Problem Solving
* Commitment to Customer Service
* Team working and developing others
* Resilience and managing change
* Written Communication
* Oral Communication

If you can demonstrate the above experience please apply and contact Sarah Palmer/ Laura Woollvin on

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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