This role is with a boutique Financial Services business in Central London.
Basic salary c£45,000 Pension, 5 weeks holiday.
JOB DESCRIPTION & Person Specification
Hours of Work
Overall Job Purpose
To support practice principle in producing compliant suitability reports, research and file management following client meeting.
Provide technical, research and administrative support to the Planner to develop suitable client recommendations
Produce all relevant paperwork and regulatory requirements for the Planner to present potential solutions to clients.
Produce compliant and detailed Client Suitability Reports
Assist in the management of client relationships including attendance at client meetings, receiving client phone calls and providing information of a technical nature if requested.
Produce regular client portfolio reviews, technical and industry updates with relevant additional commentary to support the client proposition.
Liaise on a proactive basis with the Planner on a regular and structured basis to
work on cases and provide updates.
Key responsibilities include:
Contacting prospects or clients to.
- gather necessary information so that a financial analysis can be completed
- produce updated fact-find, quotes and suitability reports
Review the client’s financial statements, legal documents, and other data.
Prepare summaries of:
- the client’s goals and objectives
- the client’s present situation
- the effect of their current arrangements on future circumstances using relevant financial planning tools
Prepare detailed options for the Planner to consider supporting the client’s financial planning objectives.
Prepare calculations summarizing the clients investment management needs, critical illness,
disability and life insurance needs.
Prepare proposals for the solution that the planner has selected for the client including approved product illustrations and literature and establish details on the chosen investment platform where applicable.
Act as point of technical expertise for the practice, updating the Planner on any relevant information or changes that may impact on client management or recommendations
Manage the delivery of ongoing service requirements, maintaining accurate CRM records.
Produce client facing material in preparation for ongoing service meetings.
Competence / Knowledge / Skills required
2 - 5 years’ experience in the Financial Services market place is essential
Sound overall knowledge of the Financial Serviced market including
-core products/tax wrappers
-UK taxation regime
-principals of Fund management
Highly detail conscious
Experience of the financial services industry gained within a client contact role.
Strong background in client and product administration
Strong communication skills gained within a client facing role
Expert (if not trainee) knowledge and experience of the advice process and regulatory requirements
Ability to understand and identify issues and resolve disputes in an effective manner including the ability to manage client expectations and internal stakeholders
A track record of managing internal processes and improving working practices.
IT literate including the ability to use
Database management tools
(other systems as required)
Strong personal organisation
Ability to deliver to tight deadlines
Strong personal work ethic