Accounts Payable Issue Resolution Specialist

RS Components
Little Oakley
14 Apr 2018
21 May 2018
Contract Type
Full Time

Accounts Payable Issue Resolution Specialist

Location - Corby

RS Components is a trading brand of Electrocomponents plc, the global distributor for engineers. With operations in 32 countries, we offer more than 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping around 50,000 parcels a day. Electrocomponents is listed on the London Stock Exchange FTSE 250 and in the last financial year had revenues of £1.5bn.

We are recruiting an Issue Resolution Specialist to join our European Accounts Payable Shared Service Centre based in Corby. Working as part of our Northern Hub Issue Resolution Team, this role supports the Invoice Processing team by resolving invoice queries regarding pricing, quantity and other related non-conformance or internal errors. The majority of the work in this team is for our UK entity but you will also support our Irish and Scandinavian entities as needed.

A normal day in this role will involve you replying to emails and phone queries from vendors as well as from internal parties. Investigating and resolving the issues they arise, and proactively communicating with the various stakeholders to prevent the issue from recurring. We aim to provide a high level of customer service to both our suppliers and our internal customers, and this role is key in that endeavour. You will be preforming statement reconciliations both to resolve queries, ensure the accounts system is up to date, and comply with our audit requirements.

You will also be responsible for running payments on a weekly basis and ensuring that our compliance and control environment is robust by assisting in the preparation for audits and other tasks. There is also opportunity within this role to contribute and lead a number of process improvement projects.

It is an ideal role for an experienced AP person who wants to move to the next stage in their development.

Key accountabilities:

  • Responding to invoice queries via email and phone
  • Providing a high level of customer service
  • Performing payment runs
  • Contributing to continuous improvement initiatives
  • Vendor Statement Reconciliations
  • Ensuring that audit requirements are met.

Skills required:


  • Previous Accounts Payable experience in a high volume, high value environment
  • SAP Exposure.
  • The capabilities to work in a team
  • Have a positive attitude
  • Have excellent communication and organisational skills and also show initiative.


  • Experience of using Readsoft invoice processing software
  • Six Sigma or other continuous improvement experience.
  • Goods Received/Invoices Received (GRIR) experience.
  • Any European language

About us as an employer:

We place a strong emphasis on investing in our people, our best asset, enabling them to be customer focused at all times and exceeding their expectations. This is because our customers are at the heart of everything we do. So we look for people who have a strong belief in, and commitment to exceeding customer expectations, people who have pride and belief in their company. In return we offer a positive and supportive culture which ensures that together we can help our customers do great things.

How to apply:

Please apply online and upload your CV in English and follow any instructions online. If you experience any difficulties or require further details, please contact the Recruitment Team on +44 (0) .

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