Sales Operations Manager

Michael Page Procurement & Supply Chain
14 Apr 2018
17 May 2018
Contract Type
Full Time

This is an exciting and broad supply chain role that would suit anyone with strong stakeholder management skills, an eye for detail and a demonstrated team management background in Supply Chain.

Client Details

Our client is a respected FMCG brand with International reach.


  • Closely work with the Sales Director for EMEA Distributors to ensure that business objectives and strategic guidelines are applied.
  • Review current communication processes between Bristol based business functions (Ops, order management, customer care, Marketing, Pricing etc.) and the Sales Managers. Enhance team work.
  • Develop, present and implement proposals for an improved information flow.
  • Work closely with the EMEA BATAM (Brand Activation) team
  • Ensure that all information such as product specifics, availability dates, stock levels, prices, samples are received by distributors in line with their key annual planning.
  • Ensure that distributors' orders and forecasts are received on a timely basis.
  • Manage the Distributors Customer Care team in Bristol consisting of 3 Distributor coordinators
  • Be the link between the distributors and order management / customer service in case of general questions or if support is needed.
  • Become the local Sales & Ops representative for EMEA distributors in Bristol. Articulate specific business needs in cross-functional meetings and projects.
  • Strengthen the positive image of the European distributor business and its growth potential on all management levels.
  • Build in depth knowledge of the channel specifics and the top EMEA markets and share with colleagues over all functions. Collect and share knowledge of competitors' activity.
  • Keeps the business well informed on success stories and issues from the markets.


Demonstrated background in cross-country Supply Chain/Operations, Sales & Marketing

Process management - preferably within consumer products industry

Profound understanding and affinity with sales planning & operations

Strong results orientation - proactive with "can do" attitude

High relational skills and people management skills in a multinational context

Highly organized and capable to prioritize workload

PC proficiency (Word, Excel, Outlook, Powerpoint)

An understanding of working with different countries/cultures.

This position requires occasional travel in Europe

Job Offer

A Competitive Salary and Benefits including Flextime

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