Customer Insight Analyst
CUSTOMER INSIGHT ANALYST - NICHE PERSONAL BANKING SERVICE
£40,000 + benefits
This creative role gives the opportunity to work on several customer analytics projects at a very niche FS brand. You will be part of one of the most credible financial services brands to produce effective insight and analysis into an array of customer engagements using SQL.
This company has a deep heritage in supplying a personalised service to its consumers and is still growing in both size and skill. The brand has always and continues to empower its employees with autonomy to help champion its innovative products, giving you exposure to R and Python.
The role involves providing analysis on customer engagement and evaluating the engagement to the brands commercial and business propositions, giving you exposure to strategic insights. The opportunity will also enable you to model build and predict customer behaviour, allowing you to share this innovative analysis to wider stakeholders. You will also be providing statistical analysis and insight across all of their product offerings and portfolio's.
YOUR SKILLS AND EXPERIENCE
Your skills and experience will ideally include the following:
- Proficient in SQL
- An understanding of wider tools such as R or SAS (desirable)
- Comfortable engaging and presenting to stakeholders
- Customer focused and passion for understanding customer needs
- £40,000 salary
- Discretionary bonus
- Defined Contribution Pension plan
- Travel card loan
How to Apply
Please register your interest by sending your CV to Jamie Smith at Harnham via the link on this page.