Credit Control / Accounts Administrator

Resource Management
14 Apr 2018
17 May 2018
Contract Type
Full Time

Credit Control / Accounts Administrator

12 Month FTC

South Bristol

Salary £18,000

We are working closely with a large financial services business in South Bristol, they require a Credit Control / Accounts Administrator to join their team on a 12 month fixed term contract.

Person specification

  • Strong planning and organisational abilities - the ability to plan and prioritise workloads
  • Excellent communication skills with the client, across the wider business and the credit control team
  • Self-motivated and a desire to produce work to a high quality of service whilst working to strict deadlines
  • Professional & courteous attitude at all times

Key Responsibilities

  • Ensure that client accounts are up to date and that contact is made on any outstanding debt
  • All payments are applied to the system accurately on a daily basis
  • Complete any bank transfers or refunds in a timely matter
  • To assist customers and the rest of the business with any queries in a professional manner
  • Send debt reporting to the business
  • Upload invoices to various clients' portals
  • Carry out and related reconciliations and administration
  • Send out regular monthly statements and reminder letters via electronic broadcast and by post
  • Liaising with the accountants to resolve any unidentified payments and general account queries
  • Liaise with outsourced solicitors on bad debt collection ensuring each case is current and at the correct level

Essential skills, experience and competencies

  • Good level of competence with PC applications, including MS Excel, Word and Outlook
  • Ability to work under pressure and to set timescales
  • High attention to detail
  • Excellent organisational skills
  • Good analytical skills
  • Ability to work as part of a successful team
  • Strong command of both written and verbal English

Desirable skills, experience and competencies

  • Experience of working within a Credit Control department would be beneficial
  • Good self-motivation skills and ability to use own initiative
  • AAT qualified or desire to study

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