2nd Line Desktop Engineer

GCS Recruitment Specialists Ltd
London Luton Airport
14 Apr 2018
17 May 2018
Contract Type
Full Time

2nd Line Engineer

Day Rate: £150pd

Location: London

Job Role & Responsibilities:

My Client are seeking a technically literate, highly motivated 2nd Line Engineer to join, and work on a contract based on a customer site as part of a small team providing second line support for Desktop/Laptop computers, applications, and related technology.

Main responsibilities

  • Assists customers with the installation, configuration, and support of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Perform 2nd line hardware diagnostics
  • Specialized knowledge to analyse and solve complex problems.
  • Trains and orients customers on use of hardware and software.
  • Recommends and/or performs upgrades on systems to ensure compliancy.
  • Complete IMAC requests
  • Remote user support
  • Assesses functional needs to determine specifications for purchases for technical projects

Technical Skills

  • Windows 10
  • Windows Server
  • Exchange
  • Office365
  • Active Directory
  • Solid Desktop experience

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