Office Systems Co-Ordinator
Manchester Credit Union (MCU) is a financial services co-operative providing fair and affordable financial services for anyone living or working in the MCU common bond. MCU is owned and controlled by its members and exists solely to provide services for the benefit of its members and potential members.
The Office Systems Coordinator will be responsible for supporting Chief Operations Officer by leading and overseeing day to day activities ensuring the effective and timely operation office systems.
Premises and Office Systems
i) Ensure the continuous serviceability and effectiveness of office equipment including computers and related IT appliances, telephone systems, photocopiers etc.
ii) Liaise with all MCU software providers and IT support and act as first point of contact for any day to day queries.
iii) Ensure integrity of member data within MCU’s CRM system
iv) Ensure compliance with FSCS requirements for single customer view extracts
v) Be responsible for updates to the MCU website
vi) Ensure that all staff are made aware of building security arrangements and requirements and that key holders are properly briefed on their responsibilities.
vii) Ensure that all staff are briefed and receive appropriate training on health and safety and fire safety arrangements including requirements for building evacuation and the switching off of electrical appliances prior to closure of premises at the end of the working day. Carry our periodic Risk Assessments at all MCU locations
viii) Ensure that all staff are briefed on the conditions and limitations set out in MCU Employee Handbook regarding using electronic equipment for private purposes, including email, internet access, telephones and printers.
ix) Liaise with building services providers and agents to ensure continuity and maintenance of services including cleaning, heating, security alarm systems, electricity, water and sewerage.
x) Ensure that adequate and appropriate levels of stationery are maintained.
ix) Manage all orders for services and equipment, ensuring that invoices and accounts are checked and authorised by the Senior Finance Officer and/or Chief Operations Officer (or other appropriate signatory as per the MCU Finance Policy) before payment.