1st Line Support Analyst

Recruiter
Hays Specialist Recruitment Limited
Location
Digswell
Posted
14 Apr 2018
Closes
16 May 2018
Contract Type
Permanent
Hours
Full Time

1st Line Support Analyst, initial 3 month contract, paying £13.15

What you need to do now
Your responsibilities will include, but are not limited to, basic 1st Line duties. These include being responsible for handling incoming help and service requests referred by the IT Service Desk, identifying and carrying out any immediate corrective action that can resolve or contain issues directly, monitoring progress of incidents and keeping all interested parties informed and resolving basic to mid-level IT query's across the business.

What you'll need to succeed
You'll possess strong customer service skills paired with a good technical awareness and understanding. Experience in a 1st line role is imperative to the success of your application, ideally within the public sector. Experience within a clinical environment is highly advantageous but not essential.

What you'll get in return
In return you'll be offered a three month contract within a fast paced and complex IT environment, where you can gain excellent and varied experience in an IT Support role.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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