In-flight Retail Trading Analyst Project Lead

Versilia Solutions
14 Apr 2018
21 May 2018
Contract Type
Full Time

Date posted: 13 April 2018

Closing date: 11 May 2018

Reporting to Chief Creative Officer (CCO) the role purpose is to conduct qualitative and quantitative research and analysis that provides actionable insights into a range of departments and functions including; trading / retail performance, cost of doing business, project implementation and innovation within the in-flight industry.

To develop performance in key areas of the business including operational simplification, EPOS deployment and inventory management (project work incorporating SAGE x3).

Key accountabilities & responsibilities:

  • Support the use and deployment of new and existing in-flight EPOS systems

o Investigating data accuracy

o Tracking shrinkage / malicious activity (theft)

o Reconciling online & offline records

o Maintenance of master data

  • Support comprehensive monthly P&L investigations and analysis across multiple accounts
  • Produce weekly in-depth KPI insights into multiple airline accounts
  • Lead the project to develop creative approaches to managing fresh food waste (introduction of artificial intelligence, sales based forecasting and seasonal trends)
  • Provide analytical support to the trading team ensuring clear insights are used to optimise product range performance and maximise return
  • Development of seasonal bar standards by category, channel and customer airline optimising revenue, volume and weight
  • Produce reporting around promotional planning and performance
  • Support design and measurement of crew incentives ensuring commercially successful outcomes
  • Support new account start ups

Key skills and knowledge required:

  • Bachelor’s Degree educated
  • Exceptional analytical capability, with proven use of logical, systematic and sequential approaches
  • Understanding of financial P&Ls
  • Minimum 3 years’ experience in retail / FMCG

o Proven experience in managing or supporting the cost of doing business (E.G - shrinkage and waste)

o Proven experience managing inventory (E.G - forecasting, availability & sales)

  • Knowledge and experience of in-flight EPOS systems (GLX, ECR, Touchstar, TS4, RIM etc.)
  • Strong knowledge of Microsoft Excel and an ability to handle large data sets
  • Working knowledge of Microsoft Power BI and an ability to build dynamic dashboards
  • Working knowledge of SAGE (purchase orders and inventory management)
  • Strong ability in communication both verbally and in writing / presentations


  • Proven experience of working autonomously and in teams
  • Able to demonstrate clear understanding of Commercial P&Ls and performance levers
  • Evidence of development of innovative solutions and process change
  • Experience leading small teams to success
  • A strategic thinker able to understand the implications to the business of their role and decisions
  • Excellent attention to detail
  • Able to present confidently to customers & suppliers
  • Flexible and mobile to travel globally as necessary to meet with customers and suppliers in support of the business approx. 20%.

About Versilia Solutions:

We are a, rapidly growing, start-up company in the Aviation industry with a small, internationally spread, team of specialist retailers. We are a non-hierarchical, hands on, team. Our mission is to provide the best total retail solutions for airlines that recognises their uniqueness and brand; inspires and engages their organisation and delights and serves customer needs. Focused on delivering in the most efficient and profitable way, whilst continuously capturing and applying new trends and technological developments.

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