Operations Team Leader

System People
14 Apr 2018
20 Apr 2018
Contract Type
Full Time


Are you an experienced Operations Leader with a passion for the outdoors?

Are you looking for an exciting new opportunity as an Operations Team Leader, working for a diverse and renowned company that deals with Corporate Companies and Charities on a global scale?

Our Client are a specialist in their field, they offer and design bespoke holidays throughout the UK, Europe and beyond and are very customer service focused. Not only do they offer bespoke holidays, they offer group challenges to corporate companies, educational establishments and for charities; offering tailored programmes to meet individual needs.

As Operations team leader, you will be responsible for between 2-5 (seasonal) staff all focussed on event/trip delivery and Client/Customer Satisfaction. You will get to know your client and their requirements through in depth consultations, in which you will then offer a bespoke package tailored completely to their needs. You will liaise with suppliers & clients alike to ensure bespoke packages come together smoothly and effectively by co-ordinating alongside transport companies, accommodation facilities and leaders.

You will be dealing with a variety of different clients, from Directors of World-wide companies to small local charities. This is a fantastic opportunity for someone that has a love and passion for the outdoors, likes variety with the added responsibility of leading a small team and adding value to the business. This role is perfect for someone who loves the buzz of organising, co-ordinating and is a fantastic motivator. If you are someone who thrives off success, loves the social elements to a job and loves being the best they can be, then this is the role for you!

£23,000 - £27,000 + Annual Bonus
(Salary progression with Long Service)

Contract type
Full time, Permanent

Hours of Work
0900-1730 Monday- Friday (1 hour for Lunch)
There may be occasional weekend working during busy periods and the potential for on call requirements.

Is this job right for you?
To be considered for this role you will ideally be degree level qualified, possibly have previous experience in leading a successful team, event delivery and driving business growth forward. Experience in a similar role would be desirable but not essential as training can be put in place for the right candidate. You will have extensive verbal and written communication skills and must be confident dealing with a variety of people from all walks of life. You should be Customer focused, a self-starter and an excellent role model for your team.
The duties and responsibilities include;

  • Organising and co-ordinating events/ holidays
  • Liaising with suppliers
  • Liaising with customers
  • Managing and leading a team (2-5 seasonal staff)
  • Off season business/product development

Personal Qualities

  • Excellent written and verbal communication
  • Attention to detail
  • Excellent phone manner
  • Hardworking
  • Friendly
  • Self-starter
  • Sets an example to others
  • Motivator

Who are System People?
We are a local, professional Recruitment Agency based on Carlisle Airport Business Park in Cumbria. We cover North and West Cumbria and offer a range of professional temporary and permanent opportunities, which include; HR, Finance, IT, Marketing and Office Support. You will find our consultants to be friendly and approachable but most of all honest. We are not like other recruitment agencies and our consultants are not typical recruitment consultants. We do not work on commission; we work as a team to create a friendly, professional environment to support our candidates in their search for work.
If you are interested in this role, or indeed any of our other opportunities, please do not hesitate to call Georgina to arrange a registration, we would love to represent you and help find you work.
System People are acting on behalf of their client as a recruitment agency

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