IT Support Technician

Omega Resource Group Limited
14 Apr 2018
17 May 2018
Contract Type
Full Time
An exciting opportunity has arisen for a IT Support Technician to work on a permanent basis for our client SHB Vehicle Hire, a market leading national vehicle fleet management company. This position will be based at their Romsey depot.

You will work as part of a team and be responsible for:
* First line technical support of all staff IT equipment
* Support users in a hosted desktop environment
* Support users with our VoIP phone system
* Configure user IT equipment to defined setup models
* Make sure all support requests are dealt with via our call logging system
* Help supervise and train the department's apprentice
* Help maintain the IT asset register
* Checking backup routines and software updates
* Travel to other company sites as required with overnight stays

The right candidate will be/have:
* Excellent communication skills both written and verbal
* Effective problem solving skills
* Ability to stay calm and effective in high pressure situations
* Be trustworthy and reliable
* Have a proactive attitude to workload with excellent time management
* Great team working skills
* Be flexible on working hours

Must have skills:
* Excellent knowledge of Microsoft Windows 7 Operating System
* In depth knowledge of Microsoft Office 2010
* Some knowledge and understanding of corporate IT networks
* User knowledge of Apple iOS and Google Android
* Full UK driving license

Additional desirable skills / knowledge:
* An understanding of Microsoft Active Directory, Group Policy and Exchange
* Citrix XenApp or Microsoft terminal servers
* Previous experience of corporate support logging software
* Antivirus deployment in an enterprise environment
* Windows 10
* Microsoft Office 2013 and 2016
* Enterprise firewalls
* VoIP phone systems

Please contact Kara Fraser on for more information or email
Apply to
Visit - SHB

We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network.
Omega resource group are acting as an employment agency in relation to this position.

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.

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