IT Operations Support
Huntress are currently representing one of their international clients in the search for an experienced 1st/2nd Line Support candidate to join this exciting organisation on a permanent basis.
You will act as 1st/2nd line IT support for their UK business; based in Enfield but with support responsibilities for three sites within the UK.
Key Tasks and Objectives
- First Line support
- Perform analysis, diagnosis, and resolution of desktop problems for end-users, and recommend and implement corrective action.
- Escalation of issues to IT Operations Team leader.
- Co-administration of telephones, mobile phones and reporting on helpdesk tickets.
You will be experienced in operational support, ideally have experience of windows 7/10 and have previously worked in a distribution environment or with company mobiles.
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.