Trainee Administrator - Pensions
Surrey County Council is committed to the development of its workforce and as such this role is only available to applicants who already work for Surrey County Council. We thank you for your interest in Surrey County Council and would encourage you to review our current vacancies which are available to all.
£19,678 per annum for 36 hours per week based at County Hall, Penrhyn Road, Kingston upon Thames, Surrey KT1 1DN. This position is based inside one of our main area offices, click HERE to see a 360 degree view of the building and surrounding area along with a view of the reception.
Where possible, we offer flexible working, and 24 days annual leave for full time staff or pro rata for part time staff. Local government salary-related pension offered, discounted child care vouchers as well as the option to join the car lease scheme. For more information, please visit MyBenefits for Surrey County Council staff.
About the Role
Orbis is a public sector organisation like no other, it’s a partnership between Surrey, East Sussex County Council and Brighton & Hove City Council, with expertise, innovation, and customer-focus at the heart of what we do.
Although we’re part of the public sector, we bring a unique commercial focus to our pensions administration work, ensuring we provide best value for all our local authority partners. Right now, we administer schemes with 250,000 members across East Sussex and Surrey. We’re also making history by working in partnership with four London boroughs. We are developing new member and employer portals, and actively pursuing innovative ways of using technology to provide the best possible service to our scheme members.
We are looking for an enthusiastic and motivated individual to join our growing team. This post is based in Kingston, Surrey who run the administration of the Local Government Pension Scheme and the Firefighter's Pension Scheme.
This is a truly unique opportunity to join a ground-breaking organisation that can offer you the chance to grow and develop your career within a forward thinking Team.
You will be responsible for a varied workload providing information to new employees ensuring they are fully aware of their pension rights, liaising with other scheme employers and calculating the range of benefits available to members of the scheme.
We don’t expect you to have any experience in pensions – what’s more important is that you enjoy working with figures and have a strong commitment to customer service.
You will enjoy the challenge of working in a busy team, the ability to work flexibly and be able to prioritise workloads to meet challenging deadlines.
If you wish, you will be provided with support to study towards a dedicated professional qualification. Home study would be required.
For our part we will provide staff with an open environment where they feel confident about raising ideas and taking part in shaping our culture and celebrating our success.
Please ensure that you refer to the full job profile attached at the bottom of this advert when applying for this role.
To be shortlisted to interview for this position your application will clearly evidence
- Strong numeracy skills
- Attention to detail
- Good communication skills
- Ability to understand complex rules
- Strong ethos of customer service
The job advert closes at 23:59 on 22.04.2018.
Equal Opportunity, Values and Behaviours
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
The values below will be crucial in delivering our corporate strategy, and are what we draw on to make a difference for Surrey residents.
- Listen - We actively listen to others and expect to be listened to.
- Responsibility - We take responsibility in all that we do at work.
- Trust - We work to inspire trust and we trust in others.
- Respect - We are supportive and inclusive and committed to learning from others.
Our behaviours are what people experience when they interact. They encompass how we do our work and how we treat other.
- Be customer focused - We put the customer at the heart of our work and take responsibility to uphold the customer promise in all that we do.
- Work as one team - We collaborate with and involve our partners, customers and colleagues, and build strong and lasting relationships based on listening, trust and mutual respect.
- Make things happen - We plan and deliver our work on time and effectively, making sure we understand the needs and priorities and considering all our options and risks.
- Communicate with purpose - We communicate clearly to all our stakeholders, making sure that we listen, understand and inform in the process.
- Be the best we can be - We embrace the need for change and innovation, taking responsibility to improve our services and processes in the right way.
- Develop ourselves and others - We learn continually, we seek feedback about our own performance and support others to learn.