IT Techniciian

Recruiter
Oakes Recruitment Limited
Location
Somerleyton
Posted
14 Apr 2018
Closes
17 May 2018
Contract Type
Permanent
Hours
Full Time

Oakes Recruitment is currently recruiting for an IT Technician in Lowestoft

Job purpose:

To provide IT support across the organization based our clients Lowestoft office.

Main duties:

  • Monitor Helpdesk System for tickets
  • Monitor backups from Datto device and QNAP time machine
  • Configure PCs, laptops and Macs
  • Mange Apple Profile Manager
  • Manage Spiceworks inventory (laptops, PCs and mobiles)
  • Order equipment (phones, computers, printers etc)
  • Management of Office 365 users and settings
  • Windows 7 - 10 configuration and management
  • macOS configuration
  • Management of iOS, Android and Windows phones through Apple Profile manager, Sophos MDM and Office 365.
  • Checking stock levels and ordering where required.
  • Creating user accounts and setting permissions, groups etc
  • Active Directory management, group policy management
  • DNS and DHCP
  • Basic SQL commands and tasks on occasion
  • Knowledge of IP addresses and network configuration
  • Powershell script knowledge
  • Exchange Online, 2013, 2007 knowledge
  • Mimecast email review and management
  • Ability to take ownership of specific projects
  • Remote support over phone, Teamviewer and email
  • Occasional travel to Stoke office.

Person Specification:

* Excellent interpersonal skills

  • Punctual

* Analytical and problem solving skills

* Decision making skills

  • Effective verbal and listening communication skills

* Attention to detail and high level of accuracy

  • Clean desk policy

Similar jobs

Similar jobs