Regional Service Manager
Job Title - Regional Service Manager
Location - South West - Bristol, Gloucestershire, Hereford
Salary - up to £45k basic + fantastic benefits listed below - £54k OTE
Our Client is a market leading manufacture within the Material Handling sector. They have a strong commercial brand and ambitious revenue growth targets. They have a large workforce with a professional feel, placing employee welfare high on their agenda. Their focus is on high levels of customer service and service standards setting this Company apart from its competitors.
The Person & Skills
For this position you should be an enthusiastic and strong communicator who has a good understanding and knowledge of working with a P&L. You should be able to make decisions independently and know the impact of the choices you make.
Ideally you will have previous experience managing a team of external field service engineers
This role will suit someone familiar with a Mechanical / Electrical product; preferably cap ex.
First class approach to customer support and be focused on achieving maximum customer satisfaction.
Able to set targets and lead a team to a world class performance.
You should have worked alongside the sales managers to maximise growth in your area.
You will be measured on margin control, service fulfilment, customer satisfaction and stock control and revenue generation.
You will be managing a team of 30+ service engineers as well as maintaining and building relationships with customers. You will be working within the constraints of a P&L and increasing profitability via cost & revenue control. You’ll be fully responsible for the recruitment, training and development of all your Field Service Engineer's.
Up to £45k basic DOE + 20% bonus available - £54k OTE
Company Car i.e. BMW 5 Series / Audi - Fully expensed
Phone & Laptop
Pension Contribution 10%
Child Care Vouchers
25 Days + Bank Holidays
South West, Regional Service Manager, £45k + Bonus
Hodfin specialise in engineering recruitment. We'll enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills and experiences and most importantly what you want from your career. We offer engineering jobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical. Hodfin is acting as an employment agency in relation to this vacancy.
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