Account Manager / Project Manager
Position: Account Manager / Project Manager
Location: London W1
Salary: £32,000 - £40,000
Benefits of the role: 25 days annual holiday with birthday day-off, Christmas and Easter gifts with bonus, laptop, expenses, phone, good location, on going training and career progression.
About us: Hello World Group is a dynamic digital agency based in Green Park, London. We deliver great work across all aspects of digital marketing and social media for our clients in retail, fashion, publishing and travel.
We are looking for a Project Manager / Senior Account Manager to help manage the delivery of corporate / ecommerce website projects and digital campaigns. This is a key role working with our planning, design and development teams, executing creative brand solutions, that cross a range of platforms and media.
Working closely with Senior Management
Working as part of the project team
Engage with client service, designers and development teams to ensure the project objectives are realistic and achievable within time frames and budgets.
Ensures that clear milestones are set and key activities and deadlines are met
Develop project documentation (project plans, business requirements, statements of works and budgets) to manage the project delivery
Providing daily project updates
Facilitate project review meetings as necessary
Generate and communicate weekly client status reports
Ensure all stages of the project from creative to the client acceptance is signed off and approved by the key decision makers at all stages of the process.
Manage and document change requests calmly and effectively
Responsible for overseeing or directly managing the QA of copy, design and functionality against agreed specifications and scopes
Responsible for the final project delivery and acceptance
You will work across a portfolio of clients
Daily client interaction and relationship building
Full autonomy and responsibility for delivering digital projects and marketing activity
You are expected to manage your project team efficiently and effectively deliver outstanding, challenging work
Ensure the team is fully equipped to deliver digital campaigns of the highest quality, surpassing client expectations
Proven experience within a successful agency or client-side environment
Experience of direct client management
Knowledge of digital channels - Websites, SEO, PPC, Social etc.
Solid experience in digital/integrated project management.
Calm and presentable manner
Capable of multitasking
Delivering creative, commercial campaigns
Familiar with key project documentation (project plans, scopes of work, UX designs and technical documentation etc) an understanding of their role within a project.
Client management experience
Experience of working across a mixture of internal disciplines (editorial, creative and account management)
Tracking and reporting of campaign performance Essential
4 years + working as a Project Manager or digital Account Manager in a digital agency
Experienced, preferably agency based.
Benefits of working for Hello World:
Small, fun, friendly environment with music playing all the time
Great team of talented people
Progression training, support and mentoring
Working late pizza and cab home
Fresh coffee and tea,
Great location in the heart of London
Easter and Christmas gifts
Team outings: cinema, restaurants and BarsCompany DescriptionEstablished in 2010, Hello World Group is a digital marketing agency.
Our people are multi-disciplined, creative, talented, passionate and like to push the boundaries. We earn our clients trust by delivering great work, on time and on budget.