Field Service Engineer

Recruiter
Complete Business Solutions Group Ltd
Location
Newcastle Upon Tyne
Posted
12 Apr 2018
Closes
23 Apr 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title:Field Service Engineer Company:Complete Technical Solutions Great opportunity to join an established growing Tech company. Complete Technical Solutions is the technical division of Complete Business Solutions Group Ltd. The company was formed from the acquisition and integration of a number of specialist ICT Logistics service providers all of which have operated within their respective sectors for over 10 years. Specialising in developing and providing IT solutions and services covering print, AV, EPOS, Deskside we also have a UK wide logistics infrastructure. We deliver service through a prestigious client list. The Role: Successful candidates will be required to provide agreed Services for individual customers. The types of Services or 'incidents' will be assigned, will be process driven and may be a fix, swap or installation of IT hardware or similar equipment. Documents and support will be provided to ensure that the candidates are fully aware of the expectations of the service we are required to provide Previous experience is not essential as you will be trained accordingly to meet the requirements expected of our large client list. The suitable candidate will need to: • To attend customer sites in order to facilitate repair/exchange on technical equipment • Have experience in EPOS systems • To return parts and swap outs/loans to the PUDO (pick up drop off) location in a timely manner along with relevant paperwork • To uphold the professional company image. • To provide accurate weekly time and expense sheets. • To complete detailed accurate Engineer Service Reports for each job attended and to submit them in accordance with correct procedure. • To maintain close contact with the Service Desk and Logistics Departments at all times. • To participate in training and meetings as required. • This document is not exhaustive and you are expected to undertake any other duties commensurate with the post, as necessary from time to time. Work Pattern: 5 out of 7 days Working Hours: 50 per week (including an hour unpaid break) Job Type: Full-time Salary: £18,322 per annum Contact: Steve Armstrong Steve.armstrong@completetechnicalsolutions.co.uk Tel: 07587 637888

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