Service Advisor

Recruiter
Lookers
Location
Glasgow
Posted
12 Apr 2018
Closes
14 May 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time

About the role

An opportunity has opened up for a driven and customer focused individual to join our team at Glasgow Jaguar as a Service Advisor. The successful candidates will provide a first class customer experience as well as implementing our core values. Here at Jaguar we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team.

This key position has a major part to play in achieving dealership success by providing a professional service to our Service customers. Previous experience gained from a similar role is essential

The Role

· Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department

· Advising on technical queries or issue

· Booking vehicles into the department for work to be carried out

· Informing customers of the progress of their vehicle

The Person

· The ideal candidate will have Service Advisor experience from within the Automotive trade

· The ability to work independently in a busy, pressurised environment is essential

· Customer focus, relationship maintenance and communication skills are of paramount importance in this role

· Technical skills and experience are essential

· The successful applicant will be self-motivated, with a proactive approach to customer service

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

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