Business Implementations Analyst

360 Resourcing
London (Greater)
12 Apr 2018
19 Apr 2018
Contract Type
Full Time

Our client has an exciting opportunity for a Business Implementations Analyst to join their team in Waterloo. The successful applicant will join them on a full time permanent basis and will receive a competitive salary of £26,382 - £31,337 per annum.

The current organisation is a result of recent merger between 2 large housing associations. As both companies maintained their own suite of business systems and databases, a period of integration and stabilisation is currently in progress to provide single business systems, data sets and ways of working. This period will be followed by transformational activity to further improve their systems and processes.

The Business Implementations Analyst role:

The Customer Services directorate has established the post of Business Implementations Analyst who will report into the Business Implementations Manager. The role will support the organisation throughout integration and transformation to ensure the successful development and implementation of business systems that meet the requirements of the customer services directorate.

You will work closely with the Business Implementation manager and Business Development and Strategy to capture, analyse and define process-driven business requirements for projects. Using appropriate techniques to interpret and document business issues, opportunities and user requirements from across the customer services directorate, ensuring they are prioritised and fed into integration or transformation projects as required.

Knowledge/experience/skills required by the Business Implementations Analyst:

- Excellent communication skills; proven record of preparing and delivering persuasive, high quality, written and verbal reports
- Capability to produce high quality documentation and specifications
- Proven experience in eliciting, documenting and prioritising business requirements
- Experience in analysing data to draw business-relevant conclusions and in data visualisation techniques and tools
- Experience in business as usual change management processes
- Experience in preparing training materials and delivering end user training would be beneficial
- Experience successfully delivering change to organisations within various project frameworks including Agile/Scrum, PRINCE2/Waterfall
- Proven experience and ability to deliver excellent customer care and valuing diversity

- Proven attention to detail and ability to work collaboratively or autonomously on a variety of tasks simultaneously, recognising and managing conflicting priorities to meet deadlines and business targets
- BCS BA foundation or ITIL V3 foundation certificate and experience applying service management principles in a business role would be beneficial
- Social Housing sector knowledge or exposure to the social housing market would be beneficial
- Educated to degree level or at least 3 years experience in a similar role

Closing date & time: 23rd April 2018 – 5pm

If you feel you have the skills and experience needed to become their Business Implementations Analyst please click ‘Apply’ now.

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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