Service Delivery Manager (Energy, Utilities)

Verticality Ltd
12 Apr 2018
18 Apr 2018
Contract Type
Full Time
Service Delivery Manager (Energy | Utilities)

Location: Lancashire (Blackburn, Manchester, Preston, Chorley, Bolton, Burnley, Rochdale, Wigan, Oldham, St Helens, Warrington – Good commutes)

Salary: to £45k

Keywords: Service Delivery Manager, Service Design Manager, Service Management, Service improvement, Managed Service Delivery, Service Delivery etc.

My client are a fast growing industry leading Software Development company based in the North West have an exciting opportunity for a Service Delivery Manager to come into the organisation. The Service Delivery Manager will be mainly responsible for Manging the primary Service Delivery relationship with the end customer whilst developing the service strategy going forwards, with a view of continual improvement to the service.

This is an exciting opportunity to join one of the fastest growing Software development companies in the North West, continual growth is presenting great opportunities for individuals to better their skill set and really progress your career. We have two positions available at the minute for a SDM and SDM Team Lead.

We will be looking for most of the below:

- Strong experience, preferably 3 + years experience working in Service Delivery in a Managed Service or Software Service environment.
- Excellent knowledge of Service Delivery Management disciplines.
- SLA reporting experience
- A real passion for service improvement
- Strong interpersonal skills including excellent written and verbal communication skills.
- Experience of working within a Service Delivery management role and in the Energy / Utilities industry is highly desirable.

If you are interested in this role then please send through a copy of your CV and I will get in touch.

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