Infrastructure Engineer

Rockhall Partners Limited
12 Apr 2018
20 Apr 2018
Contract Type
Full Time

Infrastructure Engineer
Windows Server

One of my clients is looking for an Infrastructure Engineer to join the team on a permanent basis. They are large organisation with offices throughout the UK.

The IT Infrastructure Engineer is responsible for providing a professional support service for a large scale, hybrid IT Infrastructure. The post holder will be expected to play a key role in the delivery of technically complex and challenging projects and will have a broad understanding and capability across a diverse range of technologies.

The key criteria for candidates is:

  • 4+ years IT Infrastructure Engineering experience
  • Strong Windows Server, virtualisation and networking experience
  • Demonstrable experience leading small projects and successfully introducing new technologies

Advantageous requirements

  • Exposure to the logistics business sector
  • Any experience with enterprise class mobility solutions.
  • ITIL certification or a good understanding of ITIL principles.
  • PRINCE2 qualification

Main duties:

  • Responding to 2nd and 3rd line escalations in a timely manner and restoring service as quickly as possible.
  • Deep analysis into problems to isolate the root cause. Taking a methodical approach to problem solving and working with internal and external teams to develop and implement fixes.
  • Implementing system changes in line with change control procedures, ensuring risk is correctly identified, managed and mitigated.
  • Identifying areas of opportunity and improvement in terms of functionality, security, capacity, performance, resilience, process and service quality.
  • Creation and maintenance of documentation including handover to 1st line support teams.
  • Working collaboratively with internal and external teams to support all departmental project initiatives.
  • Day to day support and administration/maintenance of the Windows/Linux Server estate and key Infrastructure applications, Active Directory, LAN, WAN and associated hardware.
  • Provide a positive input into the design and implementation of new Infrastructure solutions, taking a lead role in the delivery of small projects where necessary.
  • Keeping abreast of new developments in IT Infrastructure and how these may bring benefits to the business.
  • Keeping abreast of emerging cyber threats and analysing any potential impact on clients environment, taking a pro-active approach and applying mitigation if necessary.
  • Effective communication at all times, written and verbal to all levels of IT in house and third parties.
  • To participate in an out of hours on call rota.

If you are looking for a new role then please do not hesitate to send your CV for consideration.

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