MAIN PURPOSE OF JOB:
Responsible for the collection of finances and the resolution of account queries, raising sales invoices and issuing credit notes.
RESPONSIBILTIES:•Maintain the Sales Ledger through the effective management of customer account queries and complaints, escalating issues to management when necessary to ensure they are brought to a satisfactory conclusion.•Ensure all customer queries are logged on the aged debtors file.•Monitor Credit Balances, and release/hold orders that exceed this•Administrative duties related to the credit control function, including filing and archiving.•Manage GPB and Euro bank transactions ensuring all transactions are downloaded, allocated and daily takings inputted into the GPB and Euro Cash books.•Liaise with other departments including sales and service, notifying them when machine payments have been received.•Allocate cash and highlight paid invoices on the Aged Debtors list.•Liaise with clients to manage cash imbalances and remit requests. Dealing professionally on the phone with customers making Pro-Forma Payments, recording these, releasing the order and informing the appropriate Departments by email.•Produce Monthly Statements promptly including reminder and final demand letters ensuring statements are emailed for Intercompany Group Reporting requirements.•Produce Monthly Aged Debtor Report ensuring that all 30 days overdue invoices marked Blue and more than 60 days in Red are put on hold with the exception of Key accounts and invoices with queries.•Produce Monthly Credit Situation Report, ensuring updates have been obtained from appropriate persons regarding Red Machine invoices.•Maintain Credit Stop List ensuring Credit Stop List is up to date and that all accounts are updated and closed accounts and Liquidation/Administration Claim Form is completed.•Open New Accounts; conducting credit checks, setting up account details, recording details on the Credit Stop List, notifying Italy/Customer/Sales/Support the account has been opened.•Conducting other Financial & Administrative Duties as and when required.
PERSON SPECIFICATION•Strong organisational and time management skills•Ability to recognise potential risks to the Firm that should be escalated•Good computer skills and competence of Word, Excel and Outlook are required•High standard of numeracy, accuracy with attention to detail•A team player with a flexible approach and a willingness to learn•Outgoing and confident personality who is able to operate at all levels•A self-starter who is pro-active and can set and achieve goals
This job was originally posted as www.totaljobs.com/job/80910787