IT Support

Pro Connexions Ltd
12 Apr 2018
16 May 2018
Contract Type
Full Time

IT Support - Woking / Guildford area - Do you want someone to invest in your career? Due to internal promotions we are looking to hire a senior IT Support Analyst.

As IT Support you'll be taking escalations from the 1st line team and assisting other 2nd Line Analyst's by being their technical go to person, so successful IT Support Analyst must have strong 2nd Line Support skills and experience. Preferably successful IT Support Analyst should have at least 3-4 years experience within a service desk / helpdesk / technical support environment preferably within a service provider environment and have knowledge of most of the following skills: MS Office, Active Directory, Exchange, Citrix, NetScaler, Servers and remote control software.

As IT Support / Senior 2nd Line Support Engineer you'll have strong troubleshooting skills and excellent written and verbal communication skills and be self motivated.

IT Support / Senior 2nd Line Support Engineer should also have change control knowledge and some experience of working within an ITIL environment.

This role has a shift pattern attached. We are very interested in speaking to 2nd Line Support Analyst who are experienced but still have a dedicated attitude to work and want to progress within their careers. Multiple roles available at the moment... Apply now!

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