Credit Analyst

Recruiter
Green Star Energy
Location
Milton Keynes
Posted
12 Apr 2018
Closes
14 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Title: Credit AnalystBusiness: Green Star EnergyReports to: Credit & Collections ManagerLocation: Milton Keynes


Job Purpose:
To source, analyse and interpret data and provide ongoing reporting on all aspects of the end to end collections lifecycle. Identify and interpret data to identify trends and use this information to create accurate and relevant Management Information to help the Business make value-add decisions and work with the management team to scope and prioritise core KPIs and business information needs
Interface across all business functions and third party service suppliers to constantly provide high quality modelling, analysis and recommendations in-line with business strategic direction.
The position is responsible for assisting in the management of the debt position for Green Star Energy and for supporting the Credit Control Team in all workflows relating to Credit Control.
Key Activities:
•Full end to end analysis of the customer debt journey to facilitate the identification of potential gaps in process and revenue leakage•Analyse and assimilate large quantities of data and translate this into meaningful insight to facilitate value- add decision making•Work closely with key stakeholders from around the business and at all levels to gather relevant and accurate data to support insight generation•Regular production of reporting and supporting analysis (daily/weekly/monthly) to understand and assess potential risks to the customer portfolio across both gas and power customers•Regular forecasting of bad debt charge, debt slippage and other related debt metrics across multiple time horizons•Ensure cash collections and customer contact opportunities are optimised and KPIs and performance are tracked•Provide consistent forecasting and credit/debt exposure modelling across the customer lifecycle•Build commercial business cases to support and drive change and facilitate implementation where required•Effectively summarise and communicate findings using appropriate written and graphical techniques in Excel and PowerPoint•Work closely with third party suppliers to ensure that timely and accurate data is available when required•Be able to analyse workflows and •Ensure that the quality of our work are consistent and that the customer is front of mind.•Maximise opportunities to deepen the Customer relationship through great customer service.Main responsibilities:
•Work closely with the Credit Control Manager to understand and articulate targets and objectives•Ensuring all SLA’s and daily workflows targets are visible and tracked with exceptions clearly highlighted•Carry out Root Cause Analysis to determine areas of opportunity and work with our process specialists to realise those benefits•Ensure Cash collections are maximised and carried out within targetsKey Skill Requirements:
The post holder will:•Be Microsoft Excel proficient with some SQL knowledge and experience advantageous•Have minimum of 2 years’ Utility (Gas/Electricity) experience preferably with experience within a collections environment •Experience in dealing with and manipulating large data sets from multiple sources•Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy•Have ability to communicate effectively across all levels of the business, influencing peers in other internal departments and senior managers in external partner companies.•Have experience within a fast-paced department.•Demonstrate a high degree of self-management, initiative and an aptitude for learning.•Be an energetic team player able to operate comfortably with their colleagues.•Have the ability to proactively identify process improvements and have the courage to test and implement them.•Have a high attention to detail and consistently high quality.•Have a can do attitude and are not scared to get stuck in.•ICM qualification would be of an advantage.

This job was originally posted as www.totaljobs.com/job/80910064

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