Parts supervisor

Recruiter
Universal Personnel
Location
Peterborough
Posted
12 Apr 2018
Closes
18 Apr 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Independently supervising and developing a customer-oriented and profitable Parts business. This includes in particular optimally utilising the market, a high level of customer satisfaction and high yields for the department, as well as planning controlling and monitoring processes in customer service areas

Supervising and developing employees.

• Ensuring service and invoicing regarding spare parts is carried out in a customer-oriented manner.

• Ensuring permanent availability or sourcing at short notice of spare parts and accessories.

• Organising incoming stock orders in parts warehouse.

• Ensuring defective spare parts from complaints and warranty claims are returned correctly.

• Monitoring inventory documentation and controlling inventory optimization.

• Maximising accessory opportunity by ensuring showroom displays are in place and updated.

• Supervising coaching and motivating employees to ensure a high quality of staff.

• Together with employees establishing business objectives and personal development goals and monitoring performance against agreed targets.

• Monitoring the regional market with respect to new competitors.

• Carrying out analyses of the competition/benchmarking in Parts.

• Ensuring literature, product brochures as well as process documentation and the required software is up to date, complete and available.

This is a temp to perm role which is to start with immediate effort for the right candidate.

Salary to start at £10 per hour
Hours 10pm to 6am


Skills Required

Aftersales Experience advantageous

Full driving license


Keywords

Cars
vans
Peterborough
Nights
This job was originally posted as www.totaljobs.com/job/80916151

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