Insurance Claims Handler

Yoh Solutions Ltd
12 Apr 2018
20 Apr 2018
Contract Type
Full Time

An Insurance Claims Handler to receive incoming calls from customers regarding the damage to or theft of their company vehicle. This will be based in Wiltshire within a commutable distance from Bristol, Chippenham, Swindon, Bath, Calne, Trowbridge and surrounding areas.

You will be part of a Family run, global organization who is a market leader in fleet Management. Your new company works closely with customers to solve complex fleet management problems, combining optimal life cycle analysis and business insight with sustainable fleet practices, to deliver high service and the latest technology to drive fleet efficiency up and costs down.

As a Insurance Claims Handler your key accountabilities and responsibilities will be to receive telephone calls from drivers or fleet contacts regarding damage to vehicles as a result of a road traffic accident or damage. You will also need to ask appropriate questions and assess the best course of action with customer service and cost management in mind. This will involve managing all ongoing tasks for claims and be the point of contact for all external or internal contacts and liaise with customer contacts, repairers and insurance companies to progress claim keeping all parties informed of progress

Experience within Insurance claims handling is beneficial as is knowledge in vehicle insurance principles and processes. You must be able to show demonstrable success in a customer service role and have a genuine passion for exceptional customer care. You must be adept in the use of a PC, internet and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word, Excel and Outlook to an intermediate level

You will be rewarded with a salary up to £26,000, with company benefits such as car schemes, pension schemes, min of 25 days holiday plus bank holidays with an opportunity to buy more days. You will also be part of the companies' recognition system with a realistic chance of going to an exotic destination.

Please apply now with a copy of your most recent CV and I will call you for a confidential discussion about this opportunity in more detail.

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