Technical Support Engineer

Flagship Consulting Limited
12 Apr 2018
20 Apr 2018
Contract Type
Full Time

Technical Support Engineer



Circa £26-28k + benefits

Our client are a market leader in the supply and installation of electronic locking systems into the hospitality and allied sectors supplying to both new build and replacement/refurbishment market in such as 5* hotels, hostels, student accommodation, military accommodation and serviced apartments.

They have a major project with a significant hotel client of theirs to upgrade the electronic locking systems for their hotels to work with a new system during 2018. Due to the special nature of this project they are forming a new team to focus on this strategically important project. There are also similar projects in the pipeline.

The role is based at our offices in Reading, Berkshire and may require some travel to meet certain customers and working on customer sites.

This is an excellent opportunity with a market leader in their field and a company who look after their staff.

The Role

In reality this is a bit of a quirky role. It's going to be a mix of Technical Support Engineer ( remotely supporting the engineers and customers when the installations begin), field commissioning and installation engineer (on occasions when you might be asked to go out on site to assist with installation of locks/IT equipment and training hotel staff) and Project Management Admin (assisting the Project Coordinator in all the necessary preparation for the installations i.e. populating the software for new systems, shipping the equipment to site, preparing the necessary paperwork, reporting etc).

So as you can see, it's a very mixed role and not strictly all Technical Support. Whoever takes on the role will need to be willing to jump at a moment's notice but be patient enough to be involved in the more arduous tasks like setting up systems/Project admin.

About you

As an individual, you will have a good history of technical support both in person and remotely and will be someone who is organised whilst calm and reasoned when under pressure. This is an excellent opportunity to get involved in a diverse project offering excellent experience for the future. You will likely come from or have a good IT background but will have the can do attitude to mucking in an getting the job done.

Full clean driving license required.

Extensive training given.


Salary £26-28k DOE, 25 days leave, matched pension etc

To be considered you must hold full rights to work in the UK without the need for sponsorship

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