Production Management Analyst

Recruiter
RBS
Location
Edinburgh
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
The Business Join us in Edinburgh as a Production Management Analyst Sitting within our Systems Management Estate team within the wider Enterprise Systems Management function, you'll support with the provision and maintenance of monitoring and event management services and associated technologies Joining a team of dedicated specialists, you'll be responsible for deliveringsecond and third line technical support You'll be enjoying considerable variety as your remit will cover the provision of infrastructure monitoring, end point management and server discovery technologies for operational teams and projectsWhat you'll doThis role will seeyousupporting the activities required to ensure that our platforms run at an optimum level. Working closely with our Engineering team, you'll beensuring that our products remain current in line with our technical roadmap.Yourresponsibilities will also include: Supporting and maintaining the strategic monitoring, discovery and end point management tools ITM 6.3, TADDM and Big Fix Analysing incident trends to design and implement process changes to improve service availability for Enterprise Systems Management services Possessing sufficient knowledge of the technology and its deployment within RBS Ensuring any change introduced complies with Change Management standards and meets operational principles Providing technical and operational guidance to less experienced members of the teamThe skills you'll needWe're looking for someone with proven success in thedelivery of high quality, cost effective systems management services in a complex, high availability environment. Along with experience in delivering Tivoli upgrade and migration projects, you'll have a background in large enterprise systems management environments in excess of 20,000 servers.You'll also demonstrate: A good working knowledge of Microsoft Server and Unix operating systems The ability to plan and execute workload in a pressurised, dynamic environment. A team orientated and customer focus The ability to communicate well, both verbally and written in technical and non-technical environments Knowledge ofIBM Tivoli Products (Framework, DM, ITM, Netcool, TADDM, Big Fix), Windows Operating Systems, Unix Operating Systems andScripting Flexibility and a willingness work a variety of shifts that contribute to our 24/7 coverYou'll also ideally have an awareness of VBScript, PowerShell, Pearl/Python scripting languages, RSA, PKI, Certificates, and Splunk.How we'll reward youIn return, we offer a competitive salary plus 25% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.Visit our reward and benefits page for more information on the benefit packages we offer.InclusionAt RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, well do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, youll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks. - provided by Dice CHANGE MANAGEMENT, FIX, MICROSOFT, MIGRATION, NETCOOL, POWERSHELL, PYTHON, TIVOLI, UNIX, VBSCRIPT, WINDOWS

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