Accounts Receivable/Credit Control Clerk

14 Apr 2018
18 Apr 2018
Contract Type
Full Time

Accounts Receivable/Credit Control Clerk

Location - Unit 16 Atlantic Square, Station Road, Witham, CM8 2TL

Working Hours - 37.5 Monday to Friday, flexible working considered

Salary - 17,000 - £21,000 + support towards AAT qualification

Serco ASP (Anglia Support Partnership) delivers a comprehensive range of shared services including procurement, payroll, ICT services, estates and property management, finance and accounting, to NHS partners and customers across the East of England and the UK. Serco ASP plays a vital role in supporting the NHS.

We are now looking for an Accounts Receivable/Credit Control Clerk to join our Credit Control Team. This is a fantastic opportunity for you to study towards an AAT qualification. This role offers a variety of challenges and as a member of a small team following training you will be responsible for your own client base and the collection of their debts. On occasions you may have to assist other colleagues. There are some ridged deadlines that have to be adhered to but there is also a certain amount of flexibility within the role.

Duties will include:

  • Obtain aged debt reports and prioritise debts to chase.
  • Use available resources to confirm contact details for customer.
  • Make all necessary enquiries to establish any reasons for non-payment and negotiate payment methods / repayment terms with the debtor.
  • Generate automated reminder letters and check all electronic and manual diary notes.
  • Communicate with finance and non finance budget holders in client organisations.
  • Interrogate the Sales Financial ledger to obtain and produce reports.

Qualifications/ Skills and Experience:

  • This role requires high quality written and telephone verbal communication skills to deal with a wide range of debtors from elderly and vulnerable individuals to corporations with rigid payment processes. A sensitive approach is required when dealing with personal debt
  • Good knowledge of Excel
  • Computer literate
  • Flexible approach to tasks, roles and priorities
  • Enthusiastic and self motivated

We also offer:

  • Study support is available
  • Training and development
  • Flexible working hours
  • Close to public transport
  • Pension scheme
  • 25 days annual leave plus bank holidays
  • Staff benefits
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

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