IT Application Support Team Leader - London

Recruiter
Ashdown Group
Location
London (Central)
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
IT Application Support Team Leader (Financial Services)

A large financial services company based in the City is looking for an experienced Application Support Team Leader to join its IT department.

This role will lead the application support function, providing both operational and technical support as follows:
- Escalation point for application support team
- Lead application support team work load
- Providing communication to the business
- Own problem and incident management process
- Contribute to planning of releases
- Report on service against defined KPIs and SLAs
- Application monitoring and tuning
- Project work

This Application Support Team Leader role is paying up to £50,000 pus an excellent benefits package including 25 days annual leave, pension, annual bonus and healthcare.

To be considered suitable you MUST have previous experience as an Application Support Team Lead or Application Support Manager, along with the following:
- Strong problem solving and debugging skills
- Experience in monitoring services in line with SLAs / KPIs
- Problem / incident management

Any experience within the financial services, investment or wealth management industries would be seen as advantageous however this is not essential.

To apply for this IT Application Support Team Lead role please send a copy of your CV quoting ASHAPPSCH

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

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