2nd Line Support Analyst

Recruiter
Understanding Recruitment
Location
Nine Ashes
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time

2nd Line Support Analyst

An exciting opportunity has arisen for a 2nd line Support Analyst that has specifically worked within the financial software in the education sector. As the successful 2nd Line Support Analyst you will be placed within an exciting and dynamic team based in Chelmsford, Essex.

As a key 2nd Line Support Analyst, you will be responsible for supporting and guiding all 2nd line issues with customers within the education sector, working on supporting the financial software. As the 2nd Line Support Analyst, you should be confident responding to queries whilst boasting knowledge and passion.

Key skills needed for the 2nd Line Support Analyst (Supporting Educational Financial Software):

  • Commercial experience supporting the Financial Software within a school
  • Confidently provide support on all products for the finance team on all platforms
  • Excellent communication skills
  • Experience supporting users on 1st and 2nd line issues
  • A keenness to learn new skills and progress your career

This is a great opportunity for a knowledgeable and passionate 2nd line analyst supporting the financial software in the education sector to join a hugely successful organisation. It is a fantastic platform for the correct person.

2nd Line Support Analyst - Financial Software, Education Sector, Helpdesk

Salary: Up to £22,000 + benefits
Location: Chelmsford, Essex

Please apply immediately for consideration!
Understanding Recruitment is acting as an agency on behalf of this vacancy.

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