2nd Line Software Analyst

Recruiter
Understanding Recruitment
Location
Nine Ashes
Posted
14 Apr 2018
Closes
23 May 2018
Contract Type
Permanent
Hours
Full Time

2nd Line Software Analyst

An exciting opportunity has arisen for a 2nd line Software Analyst to join and exciting and dynamic team based in Chelmsford, Essex. As the successful 2nd Line Software Analyst you will be supporting a bespoke application that runs in the education sector.

As a key 2nd Line Software Analyst, you will be responsible for supporting and guiding all 2nd line issues within a Microsoft environment. As the 2nd Line Software Analyst, you should be confident responding to queries whilst boasting knowledge and passion.

Key skills needed for the 2nd Line Software Analyst:

  • Commercial experience supporting Microsoft Office Applications
  • Confidently troubleshoot and resolve queries
  • Excellent communication skills
  • Experience supporting users on 1st and 2nd line issues
  • A keenness to learn new skills and progress your career
  • Background working in the education sector, or customer support

This is a great opportunity for a knowledgeable and passionate 2nd line software analyst supporting to join a hugely successful organisation. It is a fantastic platform for the correct person.

2nd Line Software Analyst - Helpdesk, 2nd line, Microsoft, Support, education, customer support

Salary: Up to £22,000 + benefits
Location: Chelmsford, Essex

Please apply immediately for consideration!
Understanding Recruitment is acting as an agency on behalf of this vacancy.

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