IT Support Engineer - Level 2

Pure Resourcing Solutions Limited
08 Apr 2018
20 Apr 2018
Contract Type
Full Time
An excellent opportunity has arisen to work for a very successful, innovative and expanding commercial business based near Chelmsford in Essex. This role would see you joining their growing IT function providing IT Support to the business.

You will be a key point of contact in IT and be responsible for ensuring continuity of service and high quality support to users, whilst delivering change management to implement best-practice processes across the business. There are a variety of products with some large projects in the pipeline, which means there is always something to learn alongside on-going exposure to a wide array of processes and technologies.

Key Skills

- Previous experience in a 2nd line support role - from gathering requirements to issue resolution
- Advanced knowledge of Office 365, Networking (WAN/LAN/VLAN) and Azure
- Experience of ERP/CRM (Microsoft Dynamics preferable)
- EDI, XML and SQL experience would be preferable
- Strong communication, organisation and problem solving skills

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