Senior Service Engineer

First Military Recruitment Ltd
08 Apr 2018
20 Apr 2018
Contract Type
Full Time
Title of Position: Senior Service Engineer (Fire & security Systems)

Location: North of Scotland

Salary: Competitive plus pension and package


We are currently recruiting for a Senior Service Engineer (Account Engineer) to join our clients fire & security business in the North of Scotland. The successful Senior Service Engineer will ideally be based on the Aberdeen – Inverness corridor. The senior Service Engineer needs the ability to manage other Engineers to ensure that all tasks are carried out to company and client’s satisfaction. The successful Senior Service Engineer must have a proven track record within the industry. Be prepared to be part of the callout rota.

Skills and Responsibilities:

* Attend scheduled and informal ADHOC Client contract meetings
* Survey required system additions and/or new works
* Provide Sub-Contractors with correct information to allow accurate quotations
* Identify areas of Service improvement
* Develop Client Relationships and maximise new & current business
* Provide client with support and advice on system products & Regulations
* Provide Technical backup support to The Company staff and client base
* Respond to Client request within expected timescales
* Provide weekly/monthly reporting to Management
* Manage and prioritise diary & daily tasks
* Help to resolve Client invoice disputes
* Promote The Company’s Guidelines as the leading Fire & Security provider
* Demonstrate commercial awareness
* Comply with all H&S, Environmental legislations and all Regulatory bodies
* Develop the engineering team
* Plan and program all engineering works
* Carryout engineering on the tools works


* Fire and Security Apprenticeship or equivalent
* H&S Regulations knowledge
* PC Literate with Microsoft Word & Excel experience
* Fire Alarm Regulations and experience


* 5-10 years Industry experience
* Supervisory / Management experience
* Engineering experience

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post

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