Application Analyst

08 Apr 2018
20 Apr 2018
Contract Type
Full Time
Application Support Analyst
£40,(Apply online only)

About Us
Metropolitan is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1,600 people to manage and develop our large portfolio of nearly 38,(Apply online only) homes serving nearly 75,(Apply online only) customers across London, the East Midlands and the East of England.

We are now also the 4th largest house builder in London.

The Role
You will be providing second line support to the designated application stack. This includes development, configuration, functional analysis (detailed design), and 2nd line support. Supports testing, problem management and provides subject matter expertise.

Main accountabilities
- Undertakes application development and configuration to ensure that solutions are fit for purpose and easily supportable
- Provide expert second line support to the Service desk responding to tickets in accordance with agreed SLA`s to ensure customer expectations are met.
- Contribute to estimates and adhere to agreed timescales to carry out development and BAU tasks to ensure business expectations are set and managed.
receive a service that meets and exceeds delivery expectations.

Key experience and qualifications required
- Demonstrable track record of providing second line support to applications in a similar environment
- Experience of carrying out functional analysis and production of specifications
- Experience of development and implementation of applications in a similar environment.
- Experience of working with key third party suppliers

What Metropolitan can offer you:
Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Well-being Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days holiday, with the ability to buy and sell up to 5 days!

If you would like to be considered for this new opportunity, please submit your CV to apply. Good luck!


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