Helpdesk Assistant and Trainer

Starting Point Recruitment
08 Apr 2018
14 May 2018
Contract Type
Full Time
This role is for the delivery of computer based systems training to groups of users in a class based environment to both new and established system users in both Adult Social Care and Children’s Services.

In addition to the above, the work will involve:

* Setting up training examples/scenarios in preparation for training users.
* Creating/updating training materials as appropriate
Assessing the effectiveness of and issues with training delivery

In addition to the above, successful candidates will have:

* Self-confidence and ability to inspire confidence in trainees
* Experience of training delivery
* The ability to measure and assess the effectiveness of training
* Strong communication and interpersonal skills
* A skill for innovative thinking
* Excellent presentation skills
* Excellent time management skills
* Preferably, knowledge of Adults’ and/or Children’s Social Care

A DBS check is required and candidates should be aware of Data Protection regulations and legislation

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