Senior Technical Account Manager

Recruiter
Microsoft
Location
Caversham
Posted
06 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Qualifications We're looking for people who:- Inspire confidence and build robust working relationships with our customers Build successful CxO strategic partnerships, where you are trusted to positively challenge for a better outcome Align our services and solutions to their business challenges and increasing the value of our partnership in support of revenue growth and cloud consumption targets Are able to engage with customers on the business transformational capabilities of our offerings and products such as O365, Azure, Windows 10 and Surface Can work collaboratively across Microsoft to makes things happen, embrace responsibility and thrive on taking the initiative and are willing to support others success Love the challenge of bringing clarity and vision where there is uncertainty too - acting as a catalyst for change both with your team and your clients Naturally enjoy problem solving, you take pressure in your stride, accept feedback and know how to manage expectations Possess sound judgement, customer focus and the ability to work in a performance-driven environment are all essentialSo, if you know your way around market-making technology and have theentrepreneurial approach, commercial acumen and service deliveryexperience that will make a world of difference to our customers - yourfuture starts here.Microsoft is an equal opportunity employer. All qualified applicantswill receive consideration for employment without regard to age,ancestry, color, family or medical care leave, gender identity orexpression, genetic information, marital status, medical condition,national origin, physical or mental disability, political affiliation,protected veteran status, race, religion, sex (including pregnancy),sexual orientation, or any other characteristic protected by applicablelaws, regulations and ordinances. Benefits/perks listed below may vary depending on the nature of youremployment with Microsoft and the country where you work. Responsibilities Senior Technical Account ManagerNobody does technology and service delivery quite like us. We'vedeveloped an unrivalled portfolio of software, services and devices thathelp businesses do business - bigger, better, faster and smarter.Whatever our customers' objectives, be it improving end-user experience,business evolution, increased security or saving time and money - ourTechnical Account Managers are equipped with the resources, passion andcommercial insight to help achieve them.We work with all kinds of organisations, from the larger enterprisebusiness or small-yet-savvy startups to giant government departments.What they all have in common, however, is the need to make the most ofour innovative technologies. Which is where you, as a TAM, comes in.If you are looking for an environment that will challenge you and a rolewhich invites you to develop your own potential, whilst working withworld-changing technology and a customer base that relies on Microsoftto help them to grow, then this role is for you.Microsoft's mission is 'to empower every person and organisation on theplanet to achieve more'. Microsoft Services, along with therelationships and business value you will drive as a TAM, exist tosupport this mission.We require all candidates to have proven experience in the areas below: - Service delivery Customer satisfaction Commercial awareness Building business relationships in the support and/or consultancy professions Experience of working with/training/deploying Cloud products, ideally Azure, to customers - provided by Dice AZURE, CLOUD, MICROSOFT, SERVICE DELIVERY, WINDOWS

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