Bulk Data Transfer Operations 3

Recruiter
Oracle
Location
United Kingdom
Posted
06 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
The next 5-10 years will see the software industry move away fromon-premise software solutions towards software delivery via cloud basedservices. Oracle number one strength is the size and strength of oursoftware portfolio to which most of the business world is alreadyaddicted. Our vision is to bring this to the Cloud from our app server anddevelopment tools to our dataset and people management software. Wealready have the core infrastructure that all of this is built on. The future is about providing higher level services that companies canmore quickly consume. Oracle poses an interesting concern for companieslike Amazon, they are not worried about us catching them on the EC2side, they are worried more about Oracle 's enterprise customer base andthe unique opportunity to convert those customers to cloud. Oracle plans to maneuver the entire company's tech focus to providethis. Are you an experienced Data Center Technician that has experience fromracking & stacking to deployment & decommissioning - andeverything in between? Interested in new challenges and being part of anewly created team working on critical projects? Then we'd like to talkto you! Bulk Data Transfer Service Operations (BDTSO) The primary role of the BDTSO team is to provide a secure andresponsive service mechanism to upload customer data into the OracleCloud Infrastructure (OCI) Object Store. The handling of the devices andadherence to process is paramount to the security of these dataelements. The successful candidate will have a strong affinity forprocess and is pedantic about following the "rules" while alsoremaining flexible and agile enough to be able to quickly troubleshootand escalate any problems with the logistics chain of custody process orany technical issues that arise during the uploads. This position may berequired to be on-call and work to satisfy customer expectations. Sometravel will be involved. Basic Qualifications: Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience. 3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems). Must have demonstrated expertise in two or more of these areas: Systems administration (Linux and/or Windows Servers) Networking (DNS, TCP/IP) Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems Excellent oral and written communication skills Ability to work independently, with little direct management Open to provide after-hours support as needed, on-call or shift work Experience supporting large, Enterprise customers in an Operations environment Ideal candidates need to be familiar with the following: Basic knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling) Follows SOPs and Contributes to processes improvement IT Hardware Troubleshooting and Repair Linux/Unix Administration with basic bash and perl scripting Boot Process GRUB/LILO Understand and Troubleshoot Networking Concepts Perform basic level of iLOM troubleshooting File Systems Network device and protocol configuration Base Operating System Install Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment) Troubleshoot flapping network ports Understanding of trunk cabling infrastructure Install and dress network cabling Replace AOC, QSFP, MPO, and Cat6 cables Networking Protocols (OSI Model) Troubleshoot and Resolve Telco connectivity issues Understanding of Support Tools to maintain Data Center activities Identifies issues, captures supporting info, escalates to Senior Tech/Manager Assists with maintaining an accurate parts inventory The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations * Employment for all candidates is contingent upon pass a background check. If this the challenge you are looking for and you meet the followingrequirements, we want to talk to you Role Responsibilities and Requirements: Act as technical liaison for our technical teams. Ability to understand internal customer problem and provide technical solution in timely manner Ability to understand customer urgency and sensitivity of problem Strong Verbal and Written communication skills Ability to speak confidently and communicate clearly with internal customers Ability to work well with demanding customer environment and delight customer Strong Adherence to Process and be process champion Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software Assist with server operating system and application upgrades, bug fixes and patching Ability to quickly learn new technologies and keep up with the latest technologies. Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic. Excellent communication skills and ability to interact professionally with a diverse group of customers and staff. Experience providing client-facing, direct customer support and service Ability to interact with all levels of an organization in a professional, and tactful manner Ability to work productively in cross-functional teams or resourcefully and independently as an individual. Detailed Description and Job Requirements:Define, design, and implement network communications and solutionswithin a fast-paced, leading edge database/applications company.Perform performance trend analysis and manage the server/networkcapacity. Propose client configuration and implement technical solutionsto enhance and/or troubleshoot the system. Work with others to define,coordinate vendor purchase needs. Responsible for support documentationas well.Job duties are varied and complex utilizing independent judgment. Mayhave project lead role. 5 years of related experience in a medium tolarge network distributed and computing environment. BS in ComputerScience or related field.As part of Oracle's employment process candidates will be required tocomplete a pre-employment screening process, prior to an offer beingmade. This will involve identity and employment verification, salaryverification, professional references, education verification andprofessional qualifications and memberships (if applicable).Job: Information TechnologyLocation: GB-GB, UK-LondonJob Type: Regular Employee HireOrganization: Oracle - provided by Dice AGILE, APP, CLOUD, COMPUTER SCIENCE, DEGREE, DHCP, DNS, FTP, LDAP, LINUX, LOGISTICS, NFS, ORACLE, PERL, SAMBA, SSH, TELNET, UNIX, WINDOWS

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