Credit Controller

Kents Hill
14 Apr 2018
21 May 2018
Contract Type
Full Time

The role of a Credit Controller involves overseeing the accounts and making sure everything runs smoothly, from the invoicing being completed to money being collected for the reporting entities.


  • Day to Day collection of outstanding invoices.
  • Ensure debts are collected before they become overdue whilst ensuring older debts are collected and dealt with as a priority.
  • A strong telephone based role, calls inbound and outbound must be a priority.
  • Handle queries and resolve problems efficiently for Credit Control and the business.
  • Open items the ledgers such as unallocated cash/credits are identified and cleared promptly.
  • To build relationships with external customers and internal colleagues to achieve best result for the business.
  • Receive, respond and resolve customer queries in a timely manner that come into the department via email and telephone.
  • Resolving queries both internally and externally around outstanding invoices.
  • Maintaining contact with clients to ensure invoices are clear for payment and paid on due date.
  • Ensuring Collection targets are met each weekly/monthly.


  • Must have Credit Control experience
  • • Demonstrate a drive to do a good job, persevering until a query is resolved.
  • Dealing with outstanding debts which need collecting in a timely manner (to terms)
  • Assist with month-end/weekly reporting and reconciliations
  • Good keyboard skills with working knowledge of Excel.
  • Excellent time management skills.
  • Polite and confident telephone manner.
  • Ability to use own initiative when required.
  • Take ownership and responsibility for customer accounts assigned to them.
  • A good strong team player who is highly motivated to achieve set objectives/targets.

Working hours: 37.5 hours per week

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