IT Systems Implementation Manager

Boxtree Recruitment
Bermuda Park
13 Apr 2018
20 May 2018
Contract Type
Full Time


As part of the clients Global Retailer Operations team, the System Implementation Manager will ensure the effective management and maintenance of a new internal system which will play a critical role in the clients ability to exceed customer expectations and drive performance on a global scale. The System Implementation Manager will also manage the relevant project team.

Candidate Responsibilities

  • Responsibility for the management and maintenance of a new Global system
  • Management and leadership of the project team
  • Management of communications plans including departmental newsletter
  • Management of relationships with suppliers and internal teams
  • Management of SLA’s with suppliers
  • Implementation of a governance structure
  • Ensuring regular monthly reporting
  • Ensuring projects (releases etc.) are delivered on time
  • Preparation and maintenance of timing plans
  • Delivery of business requirements to deadlines
  • Management of operations and system bug fixes
  • Development of future requirements
  • Management of the transition to a new portal platform
  • Management of technical standards within the business and IT department

Candidate Specifications

  • Management experience
  • The ability to lead and embrace change
  • Committed to innovation and transforming the business for growth
  • The ability to think and work flexibly in a fast-paced and deadline oriented work function
  • The ability to build trusting relationships across departments and with suppliers and agencies
  • Delivery focused and results oriented
  • Proven ability to work independently and use own initiative to meet tight deadlines
  • Strong attention to detail
  • Customer focused
  • Numerate, analytical and quality focused
  • Excellent ability with Microsoft Office applications (particularly Powerpoint and Excel)
  • Excellent oral and written communication skills and a confident presenter

Company Benefits

  • 25 days annual leave
  • Mobile phone
  • Company contributory pension plan
  • Cash back health care scheme
  • Life assurance
  • Company sickness policy
  • Salary sacrifice childcare vouchers
  • Car salary exchange scheme

Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.

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