IT Support Analyst - 5 months

Clockwork Recruitment Ltd
11 Apr 2018
18 May 2018
Contract Type
Full Time

The hourly rate will be between £12.50 and £15.50 Per Hour
Payable Gym on Site
Subsidised Restaurant
Free Shuttle bus from train station
Complementary hot beverages
Free Parking
Monday - Thursday 8.00 a.m - 4.15pm / 8.15 a.m. 3.00pm finish on Fridays

Job Summary

Our Global client are looking for a qualified and personable IT Support Analyst in a highly customer focused environment for five months, to provide a high level of technical service delivery to the business. This role will involve working with both local and global resources to ensure the smooth running and operation of local servers, workstations, printers, telephony and network and specialist IT equipment.

Job Description

To provide IT Support for both local and global resources:

  • Experience in infrastructure is desirable
  • Excellent verbal and written communication skills at all levels
  • A well-developed range of interpersonal skills e.g. confident and approachable with the ability to build rapport with contacts
  • Excellent customer service skills
  • Methodical, organised and able to demonstrate a high level of accuracy and attention to detail
  • Ability to work effectively under pressure in order to meet tight deadlines, prioritising effectively in order to meet deadlines and handling multiple tasks
  • Self-motivated and ability to demonstrate initiative with strong problem solving skills
  • Flexible can do attitude with the ability to work successfully in a close team environment with overlapping responsibilities
  • A well-developed range of interpersonal skills
  • Ability and willingness to work flexible hours and travel when required

Required Skills
Minimum of 2 years’ relevant experience working in a services/support environment

  • A technical aptitude with knowledge of at least 5 of the following would be ideal: Active Directory, Networking, Servers, VMWare, Firewalls, SAN, IP Telephony, Telephony,
  • Microsoft Office, desktop packages, Backup technology & methods

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