Azure Support Engineer
This is a hands-on role with mainly "support" i.e. Business as Usual (BAU) and Continuous Service Improvement (CSI) when time permits.
Core infrastructure duties to support, maintain and troubleshoot DNS, DHCP, networking, firewall and resolving Server OS related issues and producing RCA's
Technical management of incidents, change requests and system alerts
Produce technical reference diagrams and engineering notes to support the ongoing BAU and CSI work
Must have 2 years hands on experience with Azure IaaS and a solid background in infrastructure implementation and 3rd line support, which should include virtualisation technologies (either VMware or Hyper-V).
Written and oral communication skills with the ability to present to stakeholders and to build client relationships
Moderate level of PowerShell scripting
Moderate level of Azure ARM template JSON
Ideally someone with related certifications with an ambition to excel in Azure related technologies