Dutch & French Trading Support - Tier 1 Broker

Recruiter
MARKET TALENT
Location
London (Central)
Posted
14 Apr 2018
Closes
17 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

My client is a multi award winning Broker with offices spread around the world to offer the highest level of customer support to their clients. This prestigious CFD / Spread Betting Broker have an innovative approach to trading across the widest range of products. This excellent opportunity is ideal for a recent graduate or someone looking to take a step into the financial sector. The purpose of your role will be ensuring you offer the company's clients world class trade execution and services to the Dutch and French clients.

Responsibilities

  • Utilising language skills and supporting Dutch and French clients with a range of trading platforms with multiple asset classes to trade with.
  • Assisting with general queries and resolving trade disputes while maintaining compliant with FCA regulations.
  • Quoting prices and executing trades on behalf of clients.
  • Identifying Clients' needs and goals, and helping them to understand the full range of the companies products and services available that may be of relevance.
  • Effective and efficient client services via telephone, email and live chat.
  • Performing thorough KYC and CDD checks and highlighting any issue to the compliance department.
  • Demonstrate knowledge and a keen interest of the financial sector.

Qualities

  • A degree-level education (any subject)
  • Fluency in English and Dutch (fluent verbal, writing, reading) and French (speaking)
  • Excellent interpersonal and communication skills
  • A logical and analytical approach to problem solving
  • Confidence in employing basic maths skills, particularly mental arithmetic
  • Strong organisational and time management skills
  • Literacy in MS Office
  • Happy to work various rotational time shifts (shared with the entire team)

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