Buisness Analyst

Main Function of Job

Working within the BCA Applications team, acting as the interface between the IT development team and business/customer stakeholders.

BCA has a wide variety of applications and technologies including; mobile apps, Java apps, Websites, Browser based applications, iSeries, .net, Middleware and COTS products (e.g. Navision and Salesforce.

BCA IT operates with a partial outsources Development model in multiple locations. The ability to interact with remote resources is essential to the role.

Main Duties/Responsibilities

We require an enthusiastic, passionate and professional business analyst to liaise with internal business personnel and clients. Key responsibilities are:

· Play an active part in Agile (SCRUM) sprint cycle with the rest of the development team, focussed on delivering the sprint goals

· Ensure product backlog is maintained and is up to date with all requested product changes

· Input into the prioritisation of product backlog to ensure maximum benefit to the business and system users

· Elicit product requirement details and translate into User Stories so that the development team have all the information they need to develop a suitable solution

· Assist in definition of acceptance criteria for specified requirements

· Communicate priorities and product roadmap proposals to stakeholders

· Report and demonstrate development progress to Steering and other stakeholders

· Provide consultant service to internal business stakeholders and, as required, to external customers

· Contribute to the solution design for specified requirements

· Support business teams in driving performance and improving the business experience and service.

· Provide training to key business personnel on the e-commerce platforms.

· Assist in analysing cross BCA and client application functionality, and ensure that business requirements are matched.

· Input into improving practices and procedures.

Main Responsibilities and Activities

· Work with BCA and client team to understand applications, and their usage

· Work with BCA development teams to ensure knowledge transfer on client requirements

· Be available to BCA developers and testers to confirm and, where necessary, refine requirements

· Review and understanding issues reporting through UAT processes to assist in timely resolution of known defects

· Investigate and track issues across different internal and external platforms, identifying the responsible area and facilitating their resolution

· Build positive and professional relationships with BCA’s clients

Planning

· Client workshops and training

· Methodical approach to reviewing all inter system touch points

· Plan availability of required personnel for issue investigation and requirements specification.

· Input into overall cycle plans to ensure that client priorities are addressed in the correct order.

IT Policy

· Work within the constraints of the IT policy and respect security and confidentiality guidelines.

Degree of Supervision

· After an initial period be able to plan own work and objectives with guidance always available from BCA.

Working Conditions

· Based in Farnham, 37.5 working hour week.

· Site visits to clients across the UK and Europe occasionally.

· Ability to work within a dynamic and fast moving environment.

The ideal candidate will have the following key attributes

Knowledge

· Preparation of clear and concise business documents

Skills

· Excellent facilitation skills

· Good investigative skills

· Structured approach to business analysis

· Good estimating ability for own work

· Ability to work on own initiative

· Able to build relationship with key business users

· Good English

· Good oral and written communication

· Ability to produce high quality work under pressure

Attitude

· Positive, problem solving approach

· Ability to motivate and provide inspiration for others around them

· Helpful, pro-active

· Mobile and flexible regarding week to week working arrangements