Main Function of Job
Working within the BCA Applications team, acting as the interface between the IT development team and business/customer stakeholders.
BCA has a wide variety of applications and technologies including; mobile apps, Java apps, Websites, Browser based applications, iSeries, .net, Middleware and COTS products (e.g. Navision and Salesforce.
BCA IT operates with a partial outsources Development model in multiple locations.Â The ability to interact with remote resources is essential to the role.
We require an enthusiastic, passionate and professional business analyst to liaise with internal business personnel and clients. Key responsibilities are:
Â· Play an active part in Agile (SCRUM) sprint cycle with the rest of the development team, focussed on delivering the sprint goals
Â· Ensure product backlog is maintained and is up to date with all requested product changes
Â· Input into the prioritisation of product backlog to ensure maximum benefit to the business and system users
Â· Elicit product requirement details and translate into User Stories so that the development team have all the information they need to develop a suitable solution
Â· Assist in definition of acceptance criteria for specified requirements
Â· Communicate priorities and product roadmap proposals to stakeholders
Â· Report and demonstrate development progress to Steering and other stakeholders
Â· Provide consultant service to internal business stakeholders and, as required, to external customers
Â· Contribute to the solution design for specified requirements
Â· Support business teams in driving performance and improving the business experience and service.
Â· Provide training to key business personnel on the e-commerce platforms.
Â· Assist in analysing cross BCA and client application functionality, and ensure that business requirements are matched.
Â· Input into improving practices and procedures.
Main Responsibilities and Activities
Â· Work with BCA and client team to understand applications, and their usage
Â· Work with BCA development teams to ensure knowledge transfer on client requirements
Â· Be available to BCA developers and testers to confirm and, where necessary, refine requirements
Â· Review and understanding issues reporting through UAT processes to assist in timely resolution of known defects
Â· Investigate and track issues across different internal and external platforms, identifying the responsible area and facilitating their resolution
Â· Build positive and professional relationships with BCAâ€™s clients
Â· Client workshops and training
Â· Methodical approach to reviewing all inter system touch points
Â· Plan availability of required personnel for issue investigation and requirements specification.
Â· Input into overall cycle plans to ensure that client priorities are addressed in the correct order.
Â· Work within the constraints of the IT policy and respect security and confidentiality guidelines.
Degree of Supervision
Â· After an initial period be able to plan own work and objectives with guidance always available from BCA.
Â· Based in Farnham, 37.5 working hour week.
Â· Site visits to clients across the UK and Europe occasionally.
Â· Ability to work within a dynamic and fast moving environment.
The ideal candidate will have the following key attributes
Â· Preparation of clear and concise business documents
Â· Excellent facilitation skills
Â· Good investigative skills
Â· Structured approach to business analysis
Â· Good estimating ability for own work
Â· Ability to work on own initiative
Â· Able to build relationship with key business users
Â· Good English
Â· Good oral and written communication
Â· Ability to produce high quality work under pressure
Â· Positive, problem solving approach
Â· Ability to motivate and provide inspiration for others around them
Â· Helpful, pro-active
Â· Mobile and flexible regarding week to week working arrangements