ICT Systems Administrator / IT Technician / ICT Support
Job Title: ICT Technician - 2 Posts
Location: Northallerton, North Yorkshire
Salary: Starting salary £25,951.00, rising to £27,668.00 per annum
Job Type: Permanent, Full time
Closing date: 18th April 2018
The Service have an exciting opportunity for two suitably qualified IT Technicians to join the Service's IT team to effectively and efficiently support, administer and contribute to the digital modernisation of the ICT infrastructure.
The ICT team is key in the design, development, delivery and maintenance of the Service's ICT infrastructure, in an ever increasing agile approach. Ensuring a customer focused, feature rich, system design and secure environment are at the forefront of everything they do. They are now seeking to appoint two innovative and proactive ICT Technicians, who will be fundamental team members, primarily responsible for the efficient operation, maintenance and development of the Service's servers, clients, peripherals and applications.
The main elements of the role are; to provide support for all ICT users by ensuring the hardware, software, and interfaces within the Service work effectively; the provision of advice and guidance to key stakeholders, involvement in the digital modernisation and change management programmes and projects and ensuring the controls and safeguards are suitable and applied, to ensure the confidentiality, integrity and availability of the Service's ICT infrastructure.
The Ideal Candidate:
The successful candidate must demonstrate experience and knowledge in the following areas;
- Provision of support, face to face and via telephone, in an ITIL based environment;
- Configuration and supporting modern SaaS, PaaS, IaaS and on-premises architectures in a hybrid model;
- Installation, configuration and troubleshooting Microsoft server platforms and applications;
- Support Management of Active Directory Services, DHCP, GPOs, permissions management and other ICT identity and account management tools;
- Configuration and management of enterprise class data centre management solutions;
- Working with enterprise technologies, such as blade servers, virtualisation and networked storage in a converged infrastructure;
- Support of modern client workstations, both desk and mobile environments, together with network printers and other peripheral devices.
- The flexibility to adapt to changing user needs and technologies in a dynamic environment
Together with strong communication and interpersonal skills, you will have the ability to contribute and work as part of a busy and flexible team. A current UK full driving licence is also a role essential. There is currently no requirement to participate in the Service's IT call-out scheme; however this position may change in accordance with business needs.
You will be working in a fast-moving, dynamic but rewarding environment where delivery and results really matter. But more than that, your skills, knowledge and experience will be making a real difference helping to safeguard the wider community.
Terms and Conditions:
The successful candidates will be required to undertake a security and vetting clearance due to the location of the role.
The post is conditioned to the Scheme of Conditions of Service for NJC Local Government Services (Green Book). Benefits include flexitime scheme, 24 days' annual leave (29 days after 5 years' continuous service), Local Government Pension Scheme and optional additional benefits from Everybody Benefits Scheme including Child Care Vouchers and Cycle to work
Please click the APPLY button and CHECK YOUR EMAILS for the link to the careers page.
Candidates with the experience or relevant job titles of; ICT Support Engineer, ICT Technician, Microsoft Windows Server 2008/2012/SBS, Exchange 2007/10/13, Microsoft Office 2007-2016/365, SAN, Microsoft SQL 2005-2014, Networking, Switches, Routers, LAN/WAN/IPSec/MPLS, SSL VPN, Printers, Monitoring Tools, Shell Scripting, Active Directory Application Deployment, IT Lead, IT Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager 1st Line Helpdesk Engineer, IT Support Technician, Desktop Support, 1st Line Support Engineer, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role.