Estates Assistant

14 Apr 2018
17 May 2018
Contract Type
Full Time

Shoosmiths are seeking an Estates Assistant to join the Estates Management Team to help focus on Client Services and providing a good service to internal and external clients. The incumbent will assist in the organisation, management and co-ordination of all Estates Operations, building repairs and resource requirements for the office. In addition, the Estates assistant will ensure service is maintained to the highest standards in all circumstances.


  • Support the Estates Management team in the daily delivery of all facilities operations.
  • Provide support and cover to other Client Service Teams - Reception, Hospitality and Switchboard.
  • Assist in providing safety inductions and DSE assessment to support the team.
  • Act as a focal point for all local stationery issues.
  • Issue access cards and manage local database.
  • Assist with ordering business cards and name badges.
  • Assist to maintain training spreadsheets and homeworkers file.
  • Assist to organise events for health and safety week.
  • Load invoices onto SAP (internal procurement system). And reconcile credit card receipts.
  • Provide general health and safety administration support for the team.
  • Assist with weekly fire call point tests for Northampton Offices.
  • Assist with Risk Assessments and contractor management.
  • Assist with planning and organisation of office moves.
  • Liaise with external contractors to ensure call outs are correctly placed and work completed within agreed business service level agreements.
  • Any other duties as required.

Skills and Qualifications:

  • Ability to work accurately with minimum supervision.
  • IT literate with experience of using Word and Excel
  • Ability to work to tight deadlines with high levels of accuracy
  • Positive and professional attitude with strength of character and determination to succeed
  • Ability to identify areas requiring improvement and act on them.
  • Good organisational skills to ensure that tasks are effectively scheduled within working time available and with good administration skills
  • Flexible attitude to work to meet business needs
  • Excellent customer service experience with emphasis on dealing with clients and customers both face to face, via email and over the phone
  • Willingness to help others as and when needed

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