IT Support Engineer

Support Engineer required to be based in Oxford/Oxfordshire.

The successful candidate will be responsible for:

• Install, Configure and maintain end user Workstation hardware, Software and devices
• Deal with incoming requests direct from client prioritising and keeping track of all requests
• Perform on-site analysis diagnosis and resolution of issues
• Configure and maintain clients network resolving any issues that arise
• Document all issues and keep and active log.
• be on customer site, be the face of client.

Skills Required;

• Previous proven experience working in a 2nd line support role
• Strong knowledge of Networks and network protocols
• Knowledge of working within Citrix
• Ability to troubleshoot Customer problems in a timely and accurately
• Excellent interpersonal and communication skills

Please send in your CV if you have the above skills.