Student Support Officer - Funded Courses

Harriet Ellis Recruitment Group Ltd
06 Apr 2018
14 May 2018
Contract Type
Full Time
Harriet Ellis are a Dynamic company with a fun attitude to work, which combined makes personal development very achievable as well as helping play a major part in the continuation of the company growth. We aim to build and nurture talent with our employees and clients.
As a Student Support officer you will be responsible for enrolling Students onto Funded Courses. You will be the first point of contact for all inbound training enquires for funded courses, establishing whether a potential Student meets funding criteria and being proactive in following up any enquiries. You should have experience in the Education sector and have fantastic customer service skills. You should be driven, confident and an excellent communication. You must also have excellent verbal communication skills, with the ability to question, build rapport, fact find and influence decision makers.
·Attending to inbound and outbound calls.

·Ensuring targets are met for enrolments.

·Maintaining up to date knowledge on courses, in order to offer the full range of features and benefits to customers.

·Building relationships and rapport with customers, resulting in increased trust in the company and its products.
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