CRM Executive

Quest Search and Selection Ltd
London (Greater)
29 Mar 2018
14 May 2018
Contract Type
Full Time

Quest Search & Selection is working with an award winning finance business based in London who is looking for a CRM Executive.

What you'll need to do

* A passionate and ambitious CRM professional who has worked with customer data and an enterprise level marketing suite (IBM Watson, Salesforce, Adobe etc.) in a fast paced and target-driven organisation

* A sound understanding of typical data inputs and outputs for Email marketing

* Experience of delivering CRM Marketing communications to a large customer database with multiple customer segments.

* Marketing campaign analysis experience, ideally focused on customer engagement, retention, cross-selling and up-selling

* Strong analytical and data skills, to help us bring greater insight and segmentation to our programmes (this includes managing the accuracy and timeliness of the customer data we use)

* A brilliant communicator, who can work alongside product, technical and data teams to identify and get access to additional kinds of customer data to further inform analysis

* Results-driven - able to help us work towards key performance indicators and broaden our CRM campaign reporting

* Experience with testing and optimising email campaigns using structured and meticulous A/B testing schedule

* Experience working with a regulated environment would be a positive

What we're looking for:

  • Proven track-record of planning and executing digital marketing campaigns across PPC, social media channels, and display media prospecting and retargeting
  • Expert knowledge of Google Analytics and DoubleClick.
  • Strong planning, reporting and project management skills
  • Must have an innovative, test & learn mind-set
  • Strong analytical skills with the ability to interpret and share data and optimize campaigns accordingly
  • Deep understanding of building and optimising digital customer journeys across paid media
  • High energy, hardworking, team player with customer focus
  • Experience working in financial services is a plus
  • Education to degree level or above in a top university

If you are keen to discuss this postion further, please apply with your up to date CV quoting ref number: JO-1803-104424

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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